Mr. Lemarr’s garage door began slowing down, moving jerkily, and making alarming grinding and squealing sounds when raised above a certain level.
The customer’s opener had a self-diagnostic feature, which made it easier to determine that the opener wasn’t the problem. Further inspection revealed a broken hinge that had deformed one of the upper panels, causing the door to shake constantly; both the hinge and panel were replaced, and the problem solved.
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