Being in the automated garage door business for as long as we have, we’ve come across nearly every problem out there, and found the solution! If you have a garage door related question, this comprehensive list of FAQs will help you find the answer.
Which torsion springs should I choose?
Oil tempered garage door springs are the strongest since their wires are heated to high temperatures and applied with protective coatings. Our experts suggest checking the weight of your door. If it's heavy, you might even need a second torsion spring to support it. It's always best to get springs of similar length and capability to ensure proper tension distribution.
Is it normal for my garage door to shake while moving?
No, this is not normal. Our specialists recommend that you check all of the system's metal parts and especially its springs, hinges and tracks for deformations and damages. Severely damaged or broken parts have to be replaced immediately, as they are compromising the safe operation of your door.
My garage door keeps opening and closing, what’s going on?
If you own a garage door opener, experts at our company recommend that you check out its circuit board. It is likely that something shorted out and that's what's making your door to open and close on its own. Our professional technicians solve the problem for you in no time.
How does an emergency release kit work?
Although automatic garage door openers offer ease of use, they also come with a few drawbacks. For example, you may have limited access to your garage during a power outage. That’s what an emergency release kit is for. When you pull the red cord that dangles from your opener, the lock mechanism is released, allowing you to operate your door manually. Remember to be careful.
What type of garage door material is the best one?
There are several types of materials to choose from, steel, wood, and aluminum to name a few. Each material has its advantages and disadvantages, however. Wood is much more visually appealing but can require more maintenance. Steel is sturdy, but also heavy, and will require a more powerful opener. Aluminum is very light, but can also damage easily. Contact our experts to get the best door for your specific needs.
Why should I avoid attempting to perform garage door repairs on my own?
Messing with such heavy and complex mechanisms is not advisable and most definitely not recommended. The inherent dangers involved in the operation of all the moving parts make not worth the hassle for you attempt to repair things by yourself. Not to mention, you'll be actively putting yourself at risk unnecessarily, and will more than likely have to spend money on more extensive repairs later on. Simply give our experts a call and we'll take care of it quickly and efficiently.
Should I install a lock on my garage door?
Locks will be necessary only if your garage door is manually operated. Openers rid the need for locks as they themselves serve as one. An automated door won't open until it has been activated by the remote control or wall-mounted panel. It's best to test that out by attempting to open the door from outside. Under normal conditions and with a modern electric opener, manually opening your door from outside should be impossible.
Why does my door feel so heavy when I lift it manually?
The force setting of your door may be too strong. You can refer to your owner’s manual to adjust the force setting to a more suitable level. If you're unsure of what to do exactly, give our experts a call. We'll be happy to help.